Know your obligations. Avoid the penalties. Protect your reputation.
The Australian Consumer Law applies to pretty much every business that sells goods or services — and getting it wrong can mean being subjected to refunds you didn't expect, regulatory penalties, or reputational damage that's hard to undo. This webinar demystifies the ACL and gives you a clear, confident understanding of your rights and responsibilities.
You'll learn:
When a customer is legally considered a "consumer" under the ACL — and why it matters for your business
The consumer guarantees that apply to the goods and services you sell, and exactly what they require of you as a seller
What remedies customers are entitled to if a guarantee is breached (and how to handle these situations correctly)
What counts as misleading or deceptive conduct — and how to keep your marketing, sales tactics and advertising on the right side of the law
What makes a contract term "unfair" under the ACL, and the consequences of including one
This session is designed to help you sell with confidence, market without risk, and contract with consumers the right way — protecting both your business and your customers.
Perfect for: Business owners, sales teams, and marketers who deal directly with customers and want to stay compliant while building trust
Disclaimer: this webinar is general in nature and is for educational purposes only. It does not constitute personal or legal advice. Information current as of July 2026.
Know your obligations. Avoid the penalties. Protect your reputation.
The Australian Consumer Law applies to pretty much every business that sells goods or services — and getting it wrong can mean being subjected to refunds you didn't expect, regulatory penalties, or reputational damage that's hard to undo. This webinar demystifies the ACL and gives you a clear, confident understanding of your rights and responsibilities.
You'll learn:
When a customer is legally considered a "consumer" under the ACL — and why it matters for your business
The consumer guarantees that apply to the goods and services you sell, and exactly what they require of you as a seller
What remedies customers are entitled to if a guarantee is breached (and how to handle these situations correctly)
What counts as misleading or deceptive conduct — and how to keep your marketing, sales tactics and advertising on the right side of the law
What makes a contract term "unfair" under the ACL, and the consequences of including one
This session is designed to help you sell with confidence, market without risk, and contract with consumers the right way — protecting both your business and your customers.
Perfect for: Business owners, sales teams, and marketers who deal directly with customers and want to stay compliant while building trust
Disclaimer: this webinar is general in nature and is for educational purposes only. It does not constitute personal or legal advice. Information current as of July 2026.
