Sell gift cards with confidence, knowing your terms are legally compliant.
Selling gift cards without proper terms and conditions is one of the most common (and costly) compliance gaps for Australian businesses. Under the Australian law, gift cards must meet specific requirements — including expiry periods, fee disclosures, and refund rights — and getting it wrong can mean hefty penalties, refunds you didn't budget for, and unhappy customers. This template takes the guesswork out of it, giving you compliant, ready-to-use gift card terms and conditions you can tailor to your business and implement today.
Inside, you'll get:
A template set of gift card terms & conditions (drafted to meet current ACL and ACCC requirements) with extensive guidance notes so that they can be tailored to your business
Clear guidance on the mandatory rules for gift cards in Australia — including minimum three-year expiry, fee restrictions, and disclosure obligations
A plain-English explanation of what each clause means and why it's there, so you understand exactly what you're putting in front of your customers
While many business owners engage a lawyer to prepare their gift card terms & conditions because they're time-poor or want peace of mind (as a lawyer I completely understand!) if you're looking to stay compliant without the legal fees, this template is the only tool you need. It's been built to give you the same outcome a lawyer (like me!) would deliver, at a fraction of the cost (just note that you will need to tailor this document to align with your business and include your business details).
Perfect for: Retailers, e-commerce brands, and service-based businesses selling gift cards or vouchers who want legally-compliant terms without the professional price tag — and who'd rather put those savings back into their business.
Disclaimer: this template is general in nature and is for educational purposes only. It does not constitute personal or legal advice or advice in respect of what terms are most suitable for your business. Information current as of August 2026.
Sell gift cards with confidence, knowing your terms are legally compliant.
Selling gift cards without proper terms and conditions is one of the most common (and costly) compliance gaps for Australian businesses. Under the Australian law, gift cards must meet specific requirements — including expiry periods, fee disclosures, and refund rights — and getting it wrong can mean hefty penalties, refunds you didn't budget for, and unhappy customers. This template takes the guesswork out of it, giving you compliant, ready-to-use gift card terms and conditions you can tailor to your business and implement today.
Inside, you'll get:
A template set of gift card terms & conditions (drafted to meet current ACL and ACCC requirements) with extensive guidance notes so that they can be tailored to your business
Clear guidance on the mandatory rules for gift cards in Australia — including minimum three-year expiry, fee restrictions, and disclosure obligations
A plain-English explanation of what each clause means and why it's there, so you understand exactly what you're putting in front of your customers
While many business owners engage a lawyer to prepare their gift card terms & conditions because they're time-poor or want peace of mind (as a lawyer I completely understand!) if you're looking to stay compliant without the legal fees, this template is the only tool you need. It's been built to give you the same outcome a lawyer (like me!) would deliver, at a fraction of the cost (just note that you will need to tailor this document to align with your business and include your business details).
Perfect for: Retailers, e-commerce brands, and service-based businesses selling gift cards or vouchers who want legally-compliant terms without the professional price tag — and who'd rather put those savings back into their business.
Disclaimer: this template is general in nature and is for educational purposes only. It does not constitute personal or legal advice or advice in respect of what terms are most suitable for your business. Information current as of August 2026.
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